I’ve been using this for probably 5 months everyday and it has changed my face! I see such a crazy difference from when I neglect it to when I don’t. I can’t go with it. I dropped it recently on my bathroom floor and it broke. I was leaving for vacation in a few days, so I spoke to customer service about getting a faster shipping, and they were able to give me an option to overnight it. I’m so happy with this product!